Check out these Glitter Sale Frequently Asked Questions and Shopping Tips!

Shoppers at the jewelry counter during the 2012 Glitter SaleHow does the customer service number system work?
Everyone gets a number! This year we will be repeating, on both sale days, our numbering system so that customers do not need to stand in line for prolonged periods of time. The minute you arrive at the sale, go to the table outside the store to get your number. The number doubles as your entrance to the sale AND your number to access the jewelry counter.

How will customers be notified that their number has been called?
Frequent announcements will be made over the store PA system. Customers can also sign up to receive text messaging to track what number is being served.  Please text keyword "Goodwill123" to 91011.

Once my number is called, how long do I have to get into the Glitter Sale?
Once your number is called, you may enter the Glitter Sale at any time.

I am bringing my child with me to the sale. Do they also need a number on Saturday?
Children accompanied by an adult do not need a number; they will be admitted to the sale with the accompanying adult.

What forms of payment do you accept?
We accept VISA, Mastercard, American Express, Discover, Check and cash.

Do proceeds from the Glitter Sale benefit Goodwill?
Yes. All proceeds from the Glitter Sale directly support Seattle Goodwill’s free job training and education programs. Last year, our services assisted over 8,500 individuals get training for work.

Are there fitting rooms in the Glitter Sale?
There are no fitting rooms in the sale room. Your best bet is to try on merchandise over your clothes or wear a leotard.

Can merchandise purchased at the Glitter Sale be returned?
Yes. Exchanges and returns can be made within 7 days of purchase at any Seattle Goodwill store, excluding Goodwill Outlets. You will need the original receipt, and original tags need to be attached to the merchandise.

Can I just go up to the jewelry counter?
For the majority of the day, customers will need a number to shop at the jewelry counter. The number you received in line will be your number for admission to the jewelry counter. Please listen for your number to be called once you are inside the Glitter Sale room.

What if I find stuff to buy in the store before I go into the Glitter Sale?
The Glitter Sale area is crowded and is easiest to shop without a lot of items to carry. So, you are encouraged to purchase those items and put them in your car before going into the Glitter Sale.  

Can I buy stuff I found in the store and at the Glitter Sale at the same time?
Yes. If you are not buying jewelry in the Glitter Sale, you may purchase your Glitter merchandise at any cash/wrap throughout the store, including the ones by the main door. If you are purchasing jewelry at the Glitter Sale, please use the registers in the Glitter Sale room.

Is there any limit to how much I can purchase at the Glitter Sale?
No! Please buy as much as you want, as all proceeds benefit our free job training and education programs.
Are there any “holds” placed on merchandise in the Glitter Sale?
Sorry. Because the sale is so busy, we cannot put items on hold.

What happens to unsold merchandise after the Glitter Sale?
After the Glitter Sale, unsold merchandise is distributed to all of our stores for regular sale. The prices will not go down until the day after Thanksgiving.

Are the racks re-stocked through Saturday and Sunday?
Yes. We re-stock the sale all weekend long, so you can shop both days and still find something new.

Once I make my jewelry selection, can I take it with me?
For your convenience, once you select your jewelry purchase, we will hold it behind the counter until you are ready to check out.

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